Customer Success Stories

Protecting 100,000+
Cameras and Security Devices

Security integrators, MSPs, universities, and municipalities rely on Ai-RGUS every day. Explore how they transformed their operations and what real-world results look like when AI monitors your entire physical security ecosystem.

What Our Customers Are Saying

From the first deployment to full-scale rollout, our customers consistently report the same outcome: fewer surprises, faster response times, and a security system that works exactly as intended — around the clock.

Interview with Rob Cirillio, CEO of Securiteam

Review from Securiteam

Securiteam is one of the nation's most respected security integrators. In this interview, CEO Rob Cirillio explains why his company chose Ai-RGUS and how the platform reshaped their service model — cutting reactive calls and shifting the entire team toward proactive, high-value work.

  • Eliminated manual camera health checks across their client base
  • Reduced reactive service calls with early fault detection
  • Built a repeatable, AI-backed service offering for new clients
Watch on YouTube ↗

Client Testimonials

Direct feedback from the professionals who use Ai-RGUS in the field, every single day.

“
With Ai-RGUS we have found camera problems earlier and can respond faster than before! Therefore, with Ai-RGUS, checking our cameras for any problems, we are confident we can focus on other tasks.
Brian Anteau
Brian Anteau Lead Building Engineer
“
Ai-RGUS helps us resolve both short-term camera view problems and gradual camera degradation.
City of Durham
City of Durham Durham Facilities Management
“
Thanks to Ai-RGUS, we spend on average five minutes per day inspecting our 2,000+ cameras, significantly reducing the team's workload and the average time cameras are unhealthy.
Duke University
Duke University Office of Information Technology and Police Department
Duke University

Select a Case Study

Each case study below offers a detailed look at how a specific organization deployed Ai-RGUS, what challenges they faced, and the measurable impact on their operations and bottom line.

MSP · Service Excellence

Security Pros Elevates Service Standards with Ai-RGUS

Learn how Security Pros leveraged AI-powered monitoring to raise service delivery standards, reduce client-reported issues, and win more recurring contracts.

Read Case Study →
Scalability · Profitability

Alpha Video Surveillance Increases Scalability and Drives Profit with AI

Discover how Alpha Video used Ai-RGUS to manage a rapidly growing camera fleet without proportional headcount growth — and how that translated directly into margin.

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Operations · ROI

Crime Alert Improves Business Outcomes with Ai-RGUS

See how Crime Alert used automated performance monitoring to streamline field operations, reduce unnecessary dispatches, and demonstrate clear ROI to clients.

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Video · Competitive Advantage

Securiteam Uses Ai-RGUS for a Competitive Advantage

Rob Cirillio shares how Securiteam turned camera health monitoring into a differentiating service offering and why their clients now demand it.

Watch the Interview →
Remote Guarding · Camera Health

Elite Interactive Adds AI-Based Software to Check Camera Health

Find out how Elite Interactive integrated Ai-RGUS into their remote guarding workflow, ensuring every monitored camera is always fully operational before an incident occurs.

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Education · Large Campus

Ai-RGUS Deployed at Duke University

Learn how one of America's premier research universities uses Ai-RGUS to maintain continuous visibility across a sprawling campus security network, 24/7.

Read Case Study →

Deployment Snapshots

Not every production deployment is a traditional case study. These short snapshots show additional environments where Ai-RGUS is running, the scale of those deployments, and how the platform is being used. Most of the examples below have been in service for more than a year and have renewed.

Large Healthcare System

7,500+ licenses · Multi-campus

Following a detailed vendor cybersecurity review—including SOC 2 documentation, a security questionnaire and HIPAA evaluation—Ai-RGUS was classified as a low-risk vendor and approved for deployment. The platform is used to verify camera views, recording status and overall camera health across the multi-campus environment, working alongside the organization’s security integrator.

Large Healthcare Provider

~5,000 licenses · Multi-campus

The deployment followed a healthcare vendor review that included SOC 2 documentation, a security questionnaire and HIPAA evaluation. Ai-RGUS was classified as a low-risk vendor. The platform provides ongoing visibility into camera views, recording status and camera health across the multi-campus environment.

K–12 School Districts

3 districts · ~6,000 licenses · 40+ locations

Across three school district deployments, Ai-RGUS is used to address gaps in VMS health information and provide clearer reporting on camera health across distributed locations. The districts’ security integrators use Ai-RGUS as part of their ongoing service and maintenance workflows.

Local Government

20+ deployments · 6,500+ licenses

Ai-RGUS is deployed in municipal environments across the U.S. to monitor cameras, access control and other IP devices. Security integrators use the platform to support ongoing system-health and maintenance workflows, with the level of day-to-day involvement varying by customer and deployment.

Banks & Credit Unions

150+ branches · ~4,000 licenses

Ai-RGUS is deployed across multiple banks and credit unions covering more than 150 branches, working alongside their security integrators to provide centralized visibility into camera health and recording status beyond the information available from the underlying VMS platforms. Some deployments also require vendor cybersecurity review.

National Beverage Distributor

~3,000 licenses · ~40 locations nationwide

Ai-RGUS is used across the organization’s distributed camera environment in coordination with its security integrator, improving camera-health visibility beyond the existing VMS. Ai-RGUS also developed custom reporting that shows unresolved camera-view issues alongside the current healthy view after remediation.

Large Mining Operation

~1,000 licenses · 2 sites

The organization had attempted to verify camera health manually but could not keep up across the environment. Ai-RGUS was deployed with its security integrator to automate view and recording-health verification and support the ongoing service and reporting workflow.

Data Center

~700 licenses · Single facility

Ai-RGUS is used with the facility’s security integrator to verify camera health and recording status in a data-center environment where recording monitoring is an important part of the security workflow. The deployment also required vendor cybersecurity review before production use.

Multi-Site Convenience Retailer

~1,000 licenses · ~100 locations

Ai-RGUS is used across approximately 100 locations in coordination with the organization’s security integrator, providing centralized camera-health visibility and reporting across the distributed retail environment.

Ready to write your own success story?

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