Editor Introduction
Direct costs such as purchase price and maintenance are important elements in the total cost of ownership (TCO). However, there are others. Elements such as opportunity costs of lost revenue or hidden costs of energy consumption and environmental consequences can also impact the measure of TCO. Costs of training, integration, support, and scalability can also be examined. Considering the security industry impact of TCO, we asked this week’s Expert Panel Roundtable: How does/should total cost of ownership (TCO) impact the decision-making process when choosing technologies for security?
Daniel Reichman
Ai-RGUS
Total cost of ownership calculations must include not only the upfront costs of purchasing, installing, and integrating a system but also the costs of maintenance. This includes identifying and resolving problems with the system as time goes on. Problems can include dirty or obstructed camera lenses, access control points that do not open doors, and hard drives containing video evidence that have error statuses. The maintenance costs should include a budget for identifying, repairing, and replacing components so that the system performs as you expect it to and so you can be sure you will have the evidence you need after an incident.
09/16/2024
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